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Bridgestone survey highlights key drivers of customer loyalty in the automotive service sector

(Photo: Bridgestone) A nationwide survey commissioned by Bridgestone has revealed that UK motorists are basing their loyalty to local garages on a wider set...

Supply Chain Short Takes: Deep Tayal of KNAPP North America discusses the advantages of proactive customer service

In this interview, Mark Becker, CEO, G10 Fulfillment, and Cody Upp, Head of Commercial, Zebra Robotics Automation discuss the transformative impact of Zebra...

Customer shifts send mixed signals on retail spending

Despite a background of geopolitical strife and swiftly shifting tariffs, consumer spending stayed strong in the 2025 holiday season, but that bottom-line total...

Chris Tocher appointed as Klipboard’s Chief Customer Support Officer

Klipboard has named Chris Tocher as Chief Customer Support Officer, after Chris Owen retired. Chris Tocher joined Klipboard in September 2025 and has...

Stop TPMS Comebacks Before They Happen: Master the Fundamentals, Follow the Process, and Build Customer Trust and Sales

There is perhaps no single word more dreaded in a repair shop than comeback. It frustrates everyone—from the technician who must perform a...

Stable Winter Tire Market Offers Dealers Opportunities to Grow Customer Loyalty

Although all-weather tire sales have climbed in recent years – surpassing winter tire sales – as more drivers discover there is a better...

FedEx to Slash 856 Texas Jobs After Customer Moves Business

A FedEx Corp. worker unloads a truck in Dallas. (Cooper Neill/Bloomberg) November 26, 2025...

Tyre Industry Conference 2025 video series: Andy Butterfield, customer service director, National Highways

Andy Butterfield, customer service director at National Highways said that the agency is beginning to recognise the importance of tyres in the safe...

Volvo’s VNR Electric Reaches 20 Million Customer Miles

More than 700 Volvo VNR Electric trucks are now operating across the United States...

From Cost Savings to Customer Satisfaction: Why a TMS is essential for modern logistics

A transportation management system (TMS) is a powerful tool that enables logistics managers to gain control over transport costs and create better visibility...

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