Sun Auto Tire & Service announced the Sun Auto Network, connecting more than 525 stores across 25 states under one unified standard. Sun Auto said the Network empowers stores to deliver a consistent experience while maintaining local relationships and service integrity.
“Across the Sun Auto Network, we keep guests in the driver’s seat through transparent communication, premium service, and trusted know-how,” said Tony Puckett, CEO of Sun Auto Tire & Service. “The Network ensures consistent, high-quality experiences across every store. It creates value for our guests, teammates, and investors while supporting the communities we call home.”
Guest Experience
“When guests walk through our doors, they want clarity, confidence, and customer care. That’s why our Driver Commitment and network standards are so important,” said Chief Marketing Officer Matt Loos. “Wherever they are in the Sun Auto Network, they’ll experience the same professionalism, the same trusted expertise, and the same commitment to keeping them safely in the driver’s seat. They can drive confidently knowing Sun Auto stands behind every brand at every store.”
Loos also emphasized the company’s people-first culture.
“Our culture is the engine behind our performance. We put people first by building high-performing teams that stay, grow, and deliver exceptional service to our guests. It’s how we differentiate ourselves as both an employer and an operator,” he said.
Sun Auto Network Launch
Sun Auto said, as part of the Network, customers can access a suite of nationwide consumer and fleet benefits, including:
- Courtesy digital vehicle inspection;
- National service warranty;
- Price match guarantee;
- Tire protection plan with roadside protection;
- Sun Auto Fleet Enterprises (SAFE) fleet benefits;
- Courtesy rideshare;
- Certified technicians;
- Flexible payment solutions.
“How we serve our guests is just as important as what we deliver,” said Chief Operating Officer Chris Ripani. “Operational excellence isn’t only about keeping our shops running smoothly. It’s about holding ourselves to standards that ensure every guest feels valued, informed, and cared for. By living out our Driver Commitment of Clarity, Confidence, and Customer Care, we create consistent, trusted experiences across the network that strengthen the bond between our teams and the communities we serve.”
“We’re investing in and leveraging technology to bring greater transparency, efficiency, and trust to the guest experience,” Ripani said. “We’re modernizing the auto care model and setting a new standard for service excellence.”
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