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Tuesday, March 10, 2026

Hitting the Right Notes in Fulfillment

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Thursday, December 18, 2025
2:00 PM EST/ 11:00 AM PST
Register Now

When Music Today faced unpredictable demand surges, simply adding more labor wasn’t enough. They needed an operation flexible enough to scale in hours — not weeks — while protecting customer experience, accuracy, and brand trust.

To meet this challenge, Music Today redesigned its fulfillment strategy around real-time visibility, smart automation, and high-efficiency workflows conducted by Deposco’s cloud-based fulfillment platform and Chuck AMR, part of the Ocado Mobile Robot System solution suite.

The result? Faster pick cycles, smoother peak management, and a modernized operation built for the speed of fan-driven commerce.

Join Chip Carter, Associate Director of Warehouse Operations at Music Today, as he shares how the team boosted productivity, improved order accuracy, and created scalable processes that keep pace with the entertainment industry’s most unpredictable demand cycles.

Attendees will learn:

  • How Music Today increased operational agility during tour launches and viral merchandise spikes
  • The role of real-time inventory visibility and automated decision-making in improving fulfillment speed
  • Why Music Today deployed Chuck AMR
  • Lessons learned in modernizing merchandise fulfillment and strategies any brand can apply before their next surge

Ready to amp up your fulfillment performance before your next drop? Don’t miss this session — register today.

Register Now

Speakers

Chip Carter
Associate Director of Warehouse Operations
Music Today
Royanna Chappell
VP of Strategic Accounts
6 River Systems, Part of Ocado Group
Host: David Maloney
Group Editorial Director
DC Velocity and Supply Chain Xchange

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