Contract logistics provider DHL Supply Chain will deploy its first collaborative robot fleet ever deployed in the company’s Latin American operations, starting with bots from Robust.AI at retail operations in Mexico, the German company said today.
Under the terms of a five-year strategic alliance, DHL will introduce Robust.AI’s Carter model robots in Latin America, with a rollout of 15 units in its retail operations in Mexico.
Robust.AI is one of DHL’s selected strategic partners, with first Carter robots already in commercial use across North America, many more robots signed for near-term deployment, and a strong expansion trajectory across The Americas and regions beyond, the company said.
According to DHL, the robots will be integrated into DHL’s warehouse management system (WMS) software by 2026, with a phased rollout plan designed for flexible scaling. This approach allows immediate value creation for employees and customers, while gradually advancing toward deeper system integration.
Robust.AI says its Carter unit supports point-to-point operations, enabling dynamic and intelligent, autonomous goods movement within facilities. The model’s modular design means it can be introduced with basic functionality—such as motor-assisted movement that reduces physical strain and improves ergonomics—before scaling up to more advanced capabilities like autonomous navigation through integration with DHL’s WMS.
